After Sales Services

State of the art workshop situated at Dar Es Salam with total of 06 Bays.
Structured competence enhancement process ensures:
- Eicher Trained Mechanics available to do the job first time right thus increase uptime of vehicles
- Comprehensive driver training imparted to customer’s drivers
- Refresher training program for drivers to update on new features
Warehouses to stock Eicher Genuine Parts for carrying out all repairs on Eicher Vehicles
- Strong inventory management with proactive part ordering system to avoid concern of non-availability of parts.
- 2 vans and dedicated for spare parts deliveries to ensure all required parts are available at all workshops same day.
- EGP shop available at a prime location at DAR ES SALAM for easy accessibility of genuine parts for customers
Constant endeavors to enhance vehicle uptime Eicher Promise rolled out which assures Job card opening within 05 minutes and providing estimate within 30 minutes of vehicle arrival to the workshop
10X7 open workshop working to incorporate late reporting vehicles