After Sales Services

  • State of the art workshop situated at Dar Es Salam with total of 06 Bays.
  • Structured competence enhancement process ensures:
    • Eicher Trained Mechanics available to do the job first time right thus increase uptime of vehicles
    • Comprehensive driver training imparted to customer’s drivers
    • Refresher training program for drivers to update on new features
  • Warehouses to stock Eicher Genuine Parts for carrying out all repairs on Eicher Vehicles
    • Strong inventory management with proactive part ordering system to avoid concern of non-availability of parts.
    • 2 vans and dedicated for spare parts deliveries to ensure all required parts are available at all workshops same day.
    • EGP shop available at a prime location at DAR ES SALAM for easy accessibility of genuine parts for customers
  • Constant endeavors to enhance vehicle uptime Eicher Promise rolled out which assures Job card opening within 05 minutes and providing estimate within 30 minutes of vehicle arrival to the workshop
  • 10X7 open workshop working to incorporate late reporting vehicles