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Eicher On Road Service

Facilitating on-road assistance while the vehicles are immobilized enroute, Eicher On-Road Service (EOS) enables quick and effective solutions to tackle breakdowns.

Breakdown assistance service by Eicher is designed to serve businesses on a 24*7 basis with trained technicians. In order to provide ease of access to the customers, On-Road service can be availed simply through Toll-free no.

How it Works

To serve the customers on a pan-India level, Eicher offers 349 GPS enabled EOS vans with expert technicians and tools. In case of vehicle breakdown during transit, an EOS van reaches the vehicle to assist and service the breakdown.

Ease of Access :

The EOS can be simply availed by dialing the toll free number 1800 102 3531. Considering the regional diversity, the call centre operates in 9 languages - Hindi, English, Marathi, Kannada, Malayalam, Telugu, Tamil, Gujarati and Bengali.

Quick Service :

On-road assistance helps in reducing downtime of the vehicles and maintaining efficiency.

Precision :

349 GPS enabled EOS vans serve on a pan-India level. Through an advanced GPS system, the real time movement of EOS van is monitored, facilitating faster turnaround time for responding to breakdowns.

Customer Benefits :
  • Service on a single call
  • Pan-India enroute breakdown assistance on 24 X 7 X 365 basis
  • Fully equipped service vans with dedicated, fully trained technicians
  • Faster response time with strategically located GPS enabled EOS vans
  • Real-time tracking of vans, post assigning of EOS call enabling fast service
  • Real-time SMS updates to customer during different stages of EOS call
Real Time On-Road Assistance Delivered

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