After Sales Services
- State of the art workshop situated at Dar Es Salam with total of 06 Bays.
- Structured competence enhancement process ensures:
- Eicher Trained Mechanics available to do the job first time right thus increase uptime of vehicles
- Comprehensive driver training imparted to customer’s drivers
- Refresher training program for drivers to update on new features
- Warehouses to stock Eicher Genuine Parts for carrying out all repairs on Eicher Vehicles
- Strong inventory management with proactive part ordering system to avoid concern of non-availability of parts.
- 2 vans and dedicated for spare parts deliveries to ensure all required parts are available at all workshops same day.
- EGP shop available at a prime location at DAR ES SALAM for easy accessibility of genuine parts for customers
- Constant endeavors to enhance vehicle uptime Eicher Promise rolled out which assures Job card opening within 05 minutes and providing estimate within 30 minutes of vehicle arrival to the workshop
- 10X7 open workshop working to incorporate late reporting vehicles